Window Cleaning FAQs
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How do you clean windows?
We use the squeegee method; this is the preferred method of professionals.  After scrubbing and squeegeeing the window we also wipe the immediate sill and detail all the edges of the glass with a cotton surgical towel.  If there is noticeable paint, lacquer or deck sealant overspray on the glass we will remove it from the glass as well; there may be an additional charge for this service depending upon the amount of paint or other material on the glass.  We also wash and towel-dry all screens that are associated with the window surface being cleaned.  Many contractors don’t remove paint, detail the edges of the glass, wipe the sills or clean the screens without an up-charge.  We will perform all of these services at no additional charge unless there is an excessive amount of dirt on the screens or debris on the windows.  “It’s Detail that Makes Us Different.”
Do you wipe the surrounding wood or metal frame of the windows as part of the cleaning and if I have crank-out style windows do you open them up and cleaned the revealed sill?
We do not perform these items as a part of our customary service, but we are happy to perform them at your request for an additional charge.
Can you give me an estimate over the phone?

Yes, we prefer to give you an estimate over the phone especially during our busy seasons of spring and fall.  If you can tell us what type or style of windows you have such as:  crank-outs, double-hungs, sliders or large picture windows, we can then give you a price per pane cost.
Do I need to be present when you come to bid my home?
Generally, you do not need to be present when we come to bid your home. We can usually get an accurate idea of the job by walking around the outside perimeter of the home.  We will then write up the bid and place it in your front door.  We may want to check windows on older homes from the inside to see if they function properly. 
Do I need to be present while the work is being done?

No, as long as we have access to the windows you do not need to be present while the work is being done.  If no one is home during the day, we can arrive to your home early in the morning before you leave for work or we can meet you there during the lunch hour; we’ll do whatever suits you best.
What precautions do you take while working in my home?
We endeavor to take the utmost care while working in your home.  We will remove our shoes or wear shoe covers where needed, we’ll place moving blankets under ladders that may be dirty and towels under our buckets and we will take care not to drip water on your carpet or window coverings.  Our goal is to leave your house as it was when we arrived, with the exception of the dirty windows which we’ll leave sparkling clean!
Do I need to move anything before you clean the windows?
No, we can do the moving for you on most items.  If an item is particularly fragile or delicate we would prefer that you move them.
Are you fully insured?
Yes, we are fully insured for your protection.  All workers are employee’s of the company.  We do not use subcontractors.
Is any job too small?
No job is too small, but we do have a minimum service fee.
Do you clean both commercial and residential windows?
We specialize in residential, but we do commercial window cleaning as well.
Do you clean windows outside of the Metro areas?
Yes, we are happy to travel to surrounding communities to clean windows. If it is a bid you require, a phone call is the preferred way to handle it.  Depending upon your location, there may be a fuel and travel charge added to the cleaning service.
Would you be able to do a few other things for me while you’re at my home cleaning the windows?
Yes, We are willing to do a multiplicity of things for you. We can change batteries in hard to reach smoke detectors, change light bulbs in hard to reach areas and remove cobwebs for you, too.